Return & Refund Policy

Thank you for choosing Toshika Enterprises. We strive to ensure your satisfaction with our products and services. Please read our Return & Refund Policy carefully before making a purchase through our website.

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags where applicable, and in its original packaging. You will also need to provide the receipt, order number, or other proof of purchase.

To start a return, you can contact us at:

Email: toshika@toshikastore.com

Please include your order number and details of the product you wish to return.

If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at:

Email: toshika@toshikastore.com

Return Conditions

A return may be accepted only when:

• The return request is made within 7 days of delivery.

• The product is unused and in its original condition.

• The product is returned in its original packaging, wherever applicable.

• Product tags, accessories and other components are included, wherever applicable.

• Proof of purchase or order details are provided.

Products that are damaged due to misuse, improper handling or use after delivery may not be eligible for return.

Refunds

We will notify you once we have received and inspected your returned item and will let you know whether the refund has been approved or rejected.

If your refund is approved, the amount will be refunded to your original payment method within 10 business days.

Please note that it may take additional time for your bank, card issuer or payment service provider to process and post the refund to your account.

If more than 15 business days have passed since we approved your refund, please contact us at:

Email: toshika@toshikastore.com

How to Request a Refund

To request a refund, please contact us using the details below:

Toshika Enterprises
Email: toshika@toshikastore.com
Phone: +91 9312765401
Address: A-5 mange Ram Park Street No. 10, Pooth Kalan Delhi, 110086

Please provide your purchase details, including:

• Order number

• Date of purchase

• Product name

• Reason for the return/refund

• Photos or videos of the product, if requested

We will review your request and communicate the next steps.

Important Note

Refunds are subject to the eligibility conditions mentioned in this policy. The final refund amount may depend on the condition of the returned product and the applicable return/refund terms.

Toshika Enterprises reserves the right to update or modify this Return & Refund Policy from time to time. Any changes will be published on this page.